I want to relay a conversation I just heard between a technical support person who came to fix the computer of one of our business analysts. Because I want to protect the innocent, I will be calling the Technical Support person "Shaman," the business analyst "Supplicant," and the computer "The Totem."
Shaman: "I am here."
Supplicant: "Oh, thank you for coming, I am worried tha..."
Shaman: "Let me see The Totem."
Supplicant: "Yes, of course, here it..."
Shaman: "This is a Tiger totem."
Supplicant: "I guess so...I..."
Shaman: "I was told it was a Leopard."
Supplicant: "Is that a problem?"
Shaman: "YES, fool."
Supplicant: "Should I..."
Shaman: "Quiet. I am reading The Totem's aura."
Supplicant: "..."
Shaman: "Have you spoken any taboo words in The Totem's presence?"
Supplicant: "No, I..."
Shaman: "Have you sacrificed any rodents to The Totem?"
Supplicant: "No, no rodents."
Shaman: "I can see no problem with this Totem. Why have you lied to me?"
Supplicant: "I haven't...it...it just doesn't work."
Shaman: "If you're not lying, then the fault must lie with you. Have you been cursed by the blood of the dead?"
Supplicant: "No! Nothing like that!"
Shaman: "So be it. Cleanse The Totem daily with the sweat of the frog, and pray I do not have to return."
I went by later to find the business analyst systematically pressing the escape key in some bizarre attempt to purify her computer.
As it turns out, The Totem's hard drive just needed to be defragmented. I went ahead and helped her do that, and tried to explain what was happening in clear terms, but I still think she thought it was voodoo. I just hope she doesn't tell the Tech Support people that I was infringing on their congregation. I might come in one morning to find a headless chicken on my keyboard.
And nobody wants that.
I do!
Yum.
Posted by: Mao Z. | December 13, 2005 at 03:24 PM